My 2 level 35 year old townhouse has 2 original membrane roofs, where I have been concerned about potential leaks along with rotten facial boards & a deck.I met Hamid on site where he confirmed the membrane was at end of life, but also the whole roof structure wasn’t built correctly. He also pointed out other issues such as flashings installed incorrectly & more rot in places I hadn’t noticed. The house was also due for a complete paint job as well.We then talked through all the options where Hamid gave an honest approximate cost for each item that needed attention & then his recommendation taking into consideration what was most economical for the customer e.g. scaffolding was needed to fix the roof where the bulk of the cost was to put the scaffolding up & pull it down, therefore utilizing this to attend to other issues & painting.In the end it made sense to attend to all issues & we agreed on a time & materials basis. What I really liked about this arrangement was that the weekly invoice was open & clear showing the makeup of the hours such as who did the work & when they clocked on / off, original invoices on material costs & Hamid’s agreed margin which we had a written master builders agreement on. I could also contact Hamid anytime to discuss openly any charges which he clearly explained to me.In terms of the builders, James was my main contact. He turned up religiously each morning & always put in a solid days work which I witnessed many times when I worked from home. He was more than happy to answer any questions or concerns & I found him very communicative. I felt the apprentices also put in a solid days work & they all worked well as a team.In terms of workmanship, which lets face it, is the customers biggest concern, I was more than happy with the job which has absolutely transformed my place. Little details like the angles on the decks, balustrade design, covered corners where the weatherboards meet, sills added under the upstairs windows etc etc.I was so happy with the outside work & dealing with James that I asked if he could undertake replacing the toilet & vanity in the downstairs bathroom & re-tiling the floor where the existing vanity was taken out while I was away on holiday for 2 weeks. I came back to find James had completed the entire bathroom himself including the tiling & painting the whole room to an excellent standard – he is a man of many talents!!In terms of other tradies such as the painter, plumber, membrane installer, roofer & scaffolding company, every team was great to deal with & completed everything to a high standard. Hamid mentioned when we talked through the job that he had taken the time to find good “subbies” & build a good honest relationship with them which I can clearly see at the end of the job. I certainly found dealing with one person & having the reassurance that they had all the right contacts & was dealing with them directly meant the job went well & is certainly how I was left feeling.In summary, I would personally recommended the Your Builder team to any perspective client.Thanks Hamid & Team!GrahamEpsom
