Guarantee

The YourBuilder Guarantees And Promises

We guarantee our projects will be completed on time and defect free

A clear understanding of the building journey from the client’s perspective is key. Especially if the end goal is to deliver a home to the highest level of craftsmanship and service.

Just bring a great builder isn’t enough. Defining the client’s or architect’s ‘vision’ or knowing the clients ‘must have wish-list’ is vital if we want to exceed the expectations of both the client and architect.

Placing importance on having open and honest communication between all parties involved, from the engineers, right through to the landscapers and creating an environment where fusing creativity with practicality, is a good place to be. 

As much as those two worlds can be miles apart, it gives us the opportunity to explore and be open to creating a positively memorable construction journey for our clients and a home that exceeds expectations.

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10 YEAR HALO GUARANTEE

What is the Halo Builder’s Guarantee? One of the best Residential guarantee insurance available underwritten by Lloyd’s of London. The guarantee gives the homeowner additional reassurance and belief in the quality of the workmanship provided by their certified builder and is exclusive to Certified Builders Members for work over $30,000

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GREAT COMMUNICATION

We guarantee that throughout the entire project our team will communicate at a high level and take the time to know and meet your expectations.  If at any time you feel that this has not been the case then we want to know and will discuss with you a plan on how to progress forward. 

Because your project will be managed with “Your Builder” – our quality management online program – you are guaranteed 24/7 access for reviewing photos, drawings and budgets,  monitoring schedule, recording any concerns, making changes, logging questions and viewing warranties.

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QUALITY WORKMANSHIP

Because your project will be overseen by a qualified experienced Licensed Building Practitioner (LBP) who also meets our rigorous standards, you are assured of quality workmanship. Further, any subcontractors used on your project must be qualified and registered (where appropriate) and exceed our minimum standards. In the unlikely event that you are concerned about the quality of

workmanship on your projects, we guarantee to register your concern and to investigate fully and/or arrange further investigation and/or rectification if necessary.

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BUDGET

Fixed price is exactly that. There will be no unexpected cost at the end of the job. Any work on variations over and above the original scope of works will be communicated to you prior to commencement (except where an emergency demands immediate attention)

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COMPLETION

We guarantee that upon completion your project will have passed all inspections. You will be presented with all the necessary producer statements and project memorandums so that you can apply for council Code of Compliance.

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A GREAT DESIGNER

We guarantee to use only competent, experienced and established designers or architects on your project and to recommend one who can design for the unique needs of your project. In the unlikely event that we introduce you to a designer/architect with whom you are not happy, we guarantee to work with you to find a more suitable person to suit your needs. 

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RESPECT FOR YOUR HOME

Shoes off and drop sheets down. We guarantee that we will respect your home by taking the time to protect it from damage and unnecessary hassle from the dust. It is important to us to keep you feeling comfortable in your own home.

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SAFE, CLEAN & SECURE

We guarantee to have a health & safety pack tailored specifically for your project on your site for the duration of the project. Further, we guarantee to keep the hazards register updated and current. Our team will leave your site tidy and clean at the end of each workday and our end of week clean will leave you amazed – guaranteed! Security will be one of our highest concerns. We will leave your home locked, secure and safe.

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HONESTY

We guarantee that if we “stuff up,” we’ll fix it, at no expense to you! For us, this is most important to gaining your trust and building a company of which we can be proud! Apart from that, it’s just right.

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SCHEDULE

We guarantee the supply of indicative starting and completion dates and any other significant dates so you can plan accordingly.

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Your Builder Ltd
4.8
Based on 34 reviews
My 2 level 35 year old townhouse has 2 original membrane roofs, where I have been concerned about potential leaks along with rotten facial boards & a deck.I met Hamid on site where he confirmed the membrane was at end of life, but also the whole roof structure wasn’t built correctly. He also pointed out other issues such as flashings installed incorrectly & more rot in places I hadn’t noticed. The house was also due for a complete paint job as well.We then talked through all the options where Hamid gave an honest approximate cost for each item that needed attention & then his recommendation taking into consideration what was most economical for the customer e.g. scaffolding was needed to fix the roof where the bulk of the cost was to put the scaffolding up & pull it down, therefore utilizing this to attend to other issues & painting.In the end it made sense to attend to all issues & we agreed on a time & materials basis. What I really liked about this arrangement was that the weekly invoice was open & clear showing the makeup of the hours such as who did the work & when they clocked on / off, original invoices on material costs & Hamid’s agreed margin which we had a written master builders agreement on. I could also contact Hamid anytime to discuss openly any charges which he clearly explained to me.In terms of the builders, James was my main contact. He turned up religiously each morning & always put in a solid days work which I witnessed many times when I worked from home. He was more than happy to answer any questions or concerns & I found him very communicative. I felt the apprentices also put in a solid days work & they all worked well as a team.In terms of workmanship, which lets face it, is the customers biggest concern, I was more than happy with the job which has absolutely transformed my place. Little details like the angles on the decks, balustrade design, covered corners where the weatherboards meet, sills added under the upstairs windows etc etc.I was so happy with the outside work & dealing with James that I asked if he could undertake replacing the toilet & vanity in the downstairs bathroom & re-tiling the floor where the existing vanity was taken out while I was away on holiday for 2 weeks. I came back to find James had completed the entire bathroom himself including the tiling & painting the whole room to an excellent standard – he is a man of many talents!!In terms of other tradies such as the painter, plumber, membrane installer, roofer & scaffolding company, every team was great to deal with & completed everything to a high standard. Hamid mentioned when we talked through the job that he had taken the time to find good “subbies” & build a good honest relationship with them which I can clearly see at the end of the job. I certainly found dealing with one person & having the reassurance that they had all the right contacts & was dealing with them directly meant the job went well & is certainly how I was left feeling.In summary, I would personally recommended the Your Builder team to any perspective client.Thanks Hamid & Team!GrahamEpsom
Graham Perkinson
Graham Perkinson
19:32 25 Apr 21
Great job on a small but fiddly interior door installation. The team were professional and completed the project on time and on budget - having helped me find good cost savings. Communication and admin was clear and easy via their web-based system.
Angelika Cutler
Angelika Cutler
21:56 12 Feb 21
We had a small repair job requiring structural work on our carport located under our house. Hamid was excellent to deal with and fast to respond to any queries we had. Rob and his team completed the job fast and to an excellent standard. I would definitely recommend using Your Builder for any jobs you might have.
Daniel Prebble
Daniel Prebble
22:14 28 Nov 20
Hamid and the team were great to deal with - good clear communication, great timely job and all completed below the estimated price. Will definitely be using Your Builder for future jobs.
Joel Bowden
Joel Bowden
17:11 26 Nov 20
Hamish and the team were great to deal with - good clear communication, great timely job and all completed below the estimated price. Will definitely be using Your Builder for future jobs.
Joel Bowden
Joel Bowden
05:21 26 Nov 20
I highly recommend the team at Your Builder for any of your future projects.They successfully completed a re-clad to our home back in 2011 and are currently undertaking another project to repair water damage after a pipe burst.Hamid and his team are very professional and trustworthy. They completed the job to the highest standards, on time and on budget.Communication was excellent the staff members are very friendly and dedicated. I wouldn't hesitate to contact them again for any future projects.Lynda
Vicky Hill
Vicky Hill
23:12 08 Jun 20
Very satisfied with their prompt service and delivery timeframe, I appreciated they were able to do an urgent small job for me in such a quick turnaround. Very easy to deal with and very transparent about costs times and hours. Highly recommend and would definitely use again.
Rachel Cuthbert
Rachel Cuthbert
00:47 14 May 20
I could not recommend Hamid and the Team at your builder highly enough. I could ramble on here but these guys are Simply the best, communication delivery and end product. I've used builders before but I will only use these guys from now on. I can check my budget, construction progress material selection all online, in real time, from my phone.Thank you Hamid and Team for an incredible House!
Nathan. I as exc Insall
Nathan. I as exc Insall
23:16 15 Apr 20
My wife and I had a small house renovation done thorough Hamid from Your Builder.James, the foreman and his team did an exceptional job of the renovation. they were professional, on time and worked to a very high standard. They also gave suggestions to improve the finished result, and to save costs.The customer portal is very impressive, and is accurate as far as completed work, and tracking the budget goes on a real time basis. Their communication is very professional and we were kept informed of all work that was done. All variations that were requested, were priced up and approved before any additional work was done.The finished product was everything we had dreamed of and was completed ahead of schedule and under budget.
Graydon Potgieter
Graydon Potgieter
03:14 07 Apr 20
The Your Builder team are a really great bunch of guys to work with. As an electrician its important to be well organised to manage my business successfully. Hamid is big on his systems meaning scheduling is always clear and there is continual communication between builders and sub-trades with where the project is at making sure we are on-site getting the job done when we need to be. We've done some great builds together so far, for some great clients who have been really happy through the project knowing that budget and schedule is tracked carefully. Can always take pride in my work knowing we're building to a beautiful finish.
Tama Joseph Rowe
Tama Joseph Rowe
01:02 03 Apr 20
I have worked along side Your Builder for over 9 years.Firstly as a roof installer working along side his team on site, now directly with Hamid and his office team as I now run my own company.The same guys have been there the whole time, which says a lot to me about the company they are working in.I have always enjoyed the jobs we have done with Your Builder. They have always been well run and organised.Communication has always been great. They always run a tight ship.I have always found them to be proactive and progressive to keep projects running smoothly and to get the best results.I work with a lot of different builders and companies, and have always seen Your Builder and the team as ‘top of the game’.When I get round to doing my own building works, I will be using Your Builder.
Roof Rehab
Roof Rehab
23:33 31 Mar 20
Hamid and his crew are one of the most professional and proficient renovation builders that i have ever been involved with. Communication is clear, concise and he never puts you wrong. He whole system is more advanced than many builders are using today which keeps everyone in the loop with the building status on a particular job. Hamid is one builder i would easily recommend to someone thinking about renovations.
Matthew Bates
Matthew Bates
20:01 31 Mar 20

Get in touch with us

Phone
021 541 392Mon – Fri (8:00am – 5:00pm)
Location
Belmont, Auckland, New Zealand

 

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Your Builder Ltd